Managing Your Contract
Managing Your Contract
All the buildings we service have particular requirements, and it’s an intelligent response to meeting these needs that has enabled us to continue to grow our business year on year.
In order to maintain consistently high standards across all of our business streams, our management team adopts a structured approach to the supervision and monitoring of our services. Detailed monitoring of all aspects of our performance and effective communication with our staff and suppliers, is supported by a support team which will identify and respond to any situation that may arise, quickly and efficiently.
Our management team will provide regular reports to our customers, and in many cases our pro-active approach allows us to use the information we have gathered to suggest ways in which we can further improve the services we provide.
Our customer care strategy underpins how we want to interface with our clients and we actively encourage opportunities to discuss poor performance issues, as much as we like to review good or above average performance.
Customer Support
Customer care is our highest priority and doing what we say we will do is central to that commitment.
Quality
Quality is not just about ISO Accreditation. Quality should run seemlessly through all our operational processes.
Auditing
Real-Time Reporting and a pro-active approach ensure data collected during audits adds real value rather than simply collecting numbers.
Interested in our services? We’re here to help.
We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help.
01223 832922
info@nightingaleclecsg.com
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